There is no question that our homes are moving towards home automation and connected devices. But one thing is true in this arena. Quickly evolving technology where gadgets are often outdated after just a few years. How will consumers keep up as our larger purchase items of the home go high-tech? The answer could be a concept called “Appliances As A Service” or AAAS.
So what is this “as a service” concept? It spurs from an innovation from the software sector called “Software As A Service” or SAAS. The concept circles around the reality that software evolves quickly and it’s easier for companies to support software that is up-to-date, secure, and stable. As a result, many software companies like Microsoft, Adobe, and others have begun delivering their solutions via subscription based models. For a base level monthly fee you get the latest updates, most secure platforms, and great new features.
As our appliances and home gadgets make the move towards greater connectedness this may be a way to help consumers avoid the prospect of buying a new refrigerator, washer or dryer every two years in order to avoid technical deficiencies.
The concept of paying a monthly fee for your appliances is certainly a psychological shift for consumers and a shift they are certain to resist. But it may not be avoidable. As our appliances begin talking to each other and other devices we may not have a choice. But we have to remember, this is all just theory for now. We are at the very early stages of this emerging technology. Akin to when TV’s rolled out in black and white and 4 channels. We have a long way to go before we’re at the advent of the high-definition stage.
So what would motivate an appliance manufacturer to go this direction? Consumers are most likely to stick with a single brand under the AAAS model to ensure the best level of connectedness and communication between different appliances in the home not to mention a single point of service.
What do you think of appliances as a service? Would you be willing to pay a monthly fee for the latest in appliance tech? Let us know in the comments below.
Photo courtesy of GE Appliances